PRIVACY POLICY
Your privacy is very important to me also!
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit our website, apply for our programs, retreats, services, or communicate with us.
Personal Information Collected
As part of our website, online programs, private retreats, coaching services, application processes, and communications, you may provide personal information directly, and certain information may be collected automatically through your use of the website.
Personal information may include:
• Name and contact information, including telephone number, email address, and postal address
• Date of birth
• Emergency contact information
• Passport details or other identification documents where required for retreat participation
• Health, dietary, accessibility, or travel information voluntarily provided by participants for retreat planning and support
• Application forms, questionnaires, assessments, and intake information submitted for online programs, coaching, or retreats
• Information provided during correspondence, consultations, sessions, or customer support interactions
• Testimonials, feedback forms, and program evaluations voluntarily submitted
How We Use Your Information
Personal information may be used for the following purposes:
• To communicate with you regarding programs, retreats, services, bookings, applications, and enquiries
• To provide and deliver online programs, private retreats, coaching services, digital materials, and related resources
• To review applications and determine suitability for participation in programs or retreats
• To schedule sessions, consultations, alignment calls, and retreat logistics
• To personalize your experience and provide relevant guidance, content, and support
• To process payments and manage bookings
• To improve our services, website, programs, and participant experience
• To respond to questions, requests, and support enquiries
• To comply with legal obligations
• To enforce our terms, conditions, and policies
• To protect our rights, property, and security
Program Questionnaires, Applications, and Assessments
Information provided through application forms, questionnaires, assessments, and program evaluations may be used to:
• Assess suitability for participation
• Personalize program delivery
• Monitor participant progress
• Improve future programs and services
• Conduct internal research and service development
Any use of testimonials, case studies, participant experiences, or questionnaire responses for promotional purposes will only occur with the participant's explicit consent.
Where consent is provided, identifying details may be removed and information may be presented anonymously.
Data Collected Automatically
When visiting the website, certain information may be collected automatically through cookies, analytics tools, and website technologies.
This information may include:
• Device information
• Browser information
• IP address
• Website usage data
• Pages visited
• Referral sources
This information may be used to:
• Improve website functionality and user experience
• Monitor website performance and security
• Analyze website traffic and visitor behavior
• Conduct research and business analysis
• Improve content, programs, services, and marketing activities
• Ensure technical functionality and website security
Data Retention
Personal information is retained only for as long as necessary to provide services, fulfil legal obligations, resolve disputes, maintain records, and support business operations.
Data Security
Reasonable administrative, technical, and organizational measures are implemented to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable data protection laws, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent
• Request restriction of processing
• Object to certain processing activities
To exercise any of these rights, please contact:
Renata Cortês
www.renatacortes.com
Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated effective date.
Effective Date: November 2026
This Privacy Policy applies to all services offered through Renata Cortês, including private online programs, coaching services, digital resources, and private retreat experiences.